Effortless Returns for a Greener Tomorrow
Digi Bikroy Return Policy
At Digi Bikroy, we prioritize your satisfaction and sustainability. Discover our seamless return process designed to make your experience as smooth as possible.
Our Comprehensive Return Policy
Understanding Digi Bikroy's Return Guidelines
At Digi Bikroy, we offer a 30-day return policy from the date of delivery. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Returns are subject to inspection, and refunds will be processed to the original payment method. Please note that certain items may be non-returnable due to hygiene or safety reasons. For more details, contact our support team.
Common Questions About Our Return Process
How do I initiate a return?
To start a return, log into your Digi Bikroy account, navigate to your order history, and select the item you wish to return. Follow the prompts to complete the return request.
What items are non-returnable?
Items such as personal care products, perishable goods, and custom orders are non-returnable due to hygiene and safety regulations.
How long does the refund process take?
Once we receive and inspect your returned item, the refund process typically takes 5-7 business days to reflect in your account.
Can I exchange an item instead of returning it?
Yes, exchanges are possible for items of equal or lesser value. Please contact our customer service team to facilitate an exchange.
What if my item is damaged or defective?
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
Do I have to pay for return shipping?
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.
Can I return a gift?
Yes, gifts can be returned for a store credit. Please ensure you have the gift receipt or order number to process the return.
How do I track my return status?
You can track the status of your return through your Digi Bikroy account under the ‘Returns’ section. Updates will also be sent to your registered email.
What should I do if I haven't received my refund?
If you haven’t received your refund within the expected timeframe, please contact our customer support team for assistance.
Phone
Address
789 Greenway Blvd, Suite 200, Los Angeles, CA 90017
Need Help with Returns?
If you have questions about our return policy or need assistance with a return, please don’t hesitate to reach out. Our team is here to help ensure your satisfaction with Digi Bikroy.